Frequently Asked Questions
Can I change my beneficiary?
 

That depends on what option you chose at retirement.  If you chose a Joint and Survivor option the answer is no.  If you chose a Single Life option with a guarantee period then you may, provided that you have not reached the end of your guarantee period.  Once you reach the end of your guarantee period there is no need to change a beneficiary as there is no longer a benefit payable upon your death.

 

Why is the tax being deducted from my payments so low?

 

We deduct taxes based on the TD1 forms (provincial and federal) filled out at the time of your retirement.  The amount of tax deducted depends on what exemptions you claimed on these forms. The more deductions you have claimed, the less tax we will take.

 

Can I change the amount of tax that is being deducted from my monthly payments?

 

Yes.  Go to the booklets and forms section under retirees and download the TD3 form.  This form allows you to increase or set the amount of tax that you pay. Please note you cannot decrease your tax below the amount we are required to withhold unless you have a letter from Revenue Canada confirming a decrease in tax is allowed.

 

Can I submit a void cheque or form generated by my banking institution to change the account my payments are being deposited to?

 

No.  The TWPP will not accept these sorts of forms.  We will only make banking changes that are submitted on our Electronic Funds Transfer Form.  You can download this form under the booklets and forms section.

 

Can I add my spouse to my extended health and/or dental?

 

If your spouse has had continuous coverage he or she can be added to your benefits.  Please phone the office at 604-430-1317 to request the forms to do so.  If your spouse has not had continuous coverage we can attempt to add them to your plan, however they may be denied or required to complete a medical questionnaire.  If approved for coverage your spouse’s yearly claim limits may be lower then normal for the first couple of years.  If you submit a change form to add a dependent of any type the TWPP will begin taking the appropriate deductions right away, if your dependent is denied coverage these funds would be refunded to you once we are notified.

 

Can I change my extended health plan?

 

No.  Once you have enrolled in one of the group extended health plans you cannot switch to the other one.

 

When I retired I only took the extended health plan.  Can I add dental now?

 

Yes, as long as coverage has been continuous (you’ve had dental through another plan).  If you have not had continuous coverage we can attempt to add you to the plan, however you may be denied or required to complete a medical questionnaire.  If approved for coverage your yearly claim limits may be lower then normal for the first couple of years.  Once you send in an application we will begin taking the appropriate deductions right away, if you are denied coverage these funds would be refunded to you once we are notified. If approved for dental coverage you must remain on this coverage for a minimum of two years.  If at that time you cancel your dental plan both the extended health and dental plans will be cancelled.

 

When I retired I only took the dental plan.  Can I add extended health now?

 

Yes, as long as coverage has been continuous (you’ve had extended health coverage through another plan).  If you have not had continuous coverage we can attempt to add you to the plan, however you may be denied or required to complete a medical questionnaire.  If approved for coverage your yearly claim limits may be lower then normal for the first couple of years.  Once you send in an application we will begin taking the appropriate deductions right away, if you are denied coverage these funds would be refunded to you once we are notified.

If you are approved for extended health coverage you may cancel at any time as long as you have reached the 2 year minimum required for dental, however if you cancel your extended health plan both the extended health and dental plans will be cancelled.

 

Can you tell me if a specific item or drug is covered by extended health and/or dental?

 

For questions regarding benefit coverage  please call Pacific Blue Cross directly and quote your group and ID numbers found on your extended health/dental cards.

 

How do I apply for reduced premiums with MSP?

 

If your total income from all sources (pensions, cashing out RRSPs, CPP, OAS, etc.) is less then $30,000 you may qualify for Premium Assistance.  If you think you do, and you are having MSP deducted from your monthly payments from the TWPP please contact this office and we’ll be happy to send out an application.  If you are not having MSP deducted from your payments then you must contact MSP directly to request an application, or visit their website at http://www.health.gov.bc.ca/msp/infoben/premium.html .

 

 




Legal | Copyright